POLICY

Constance The Label offers returns or exchange. You must request your exchange/return and return your item within 14 days from delivery of your order. Store credits will be issued within 2 to 3 business days upon receiving returned items. 

Items marked on more than 20% sale are not eligible for return & exchange.

NOTE: Refunds will only be issued in store credits. Please note we only accept returns & exchanges within 14 days from delivery of your order. 

CONDITIONS
We will only exchange when items are unused, with sanitary stickers (applicable for swimwear only) and original tags in place. Please take care to preserve any other product packaging. There will be no exchange on hats and jewelry. Returns that include any of the items that are not subject to return or exchange, that have not the required labels, sanitary stickers or is damaged or soiled, will not be accepted and will be returned to the customer and/or refund will be refused.

Please try bikini bottoms and one-pieces on over your underwear.

DAMAGED OR INCOMPLETE ITEMS

Returned postage charges will not be refunded. Please contact us within 24hours from delivery of your order, on info@constancethelabel.com if any of your items have been delivered without tags or sanitary labels in place, your product(s) has a manufacturing defect, goods are damaged, or the order was not correctly fulfilled. 

HOW TO REQUEST A RETURN OR EXCHANGE
Items can be returned or exchanged by contacting us through info@constancethelabel.com. Please mention your order number, name and the item(s) you wish to return or exchange. We will reply you within 24 to 48 hours. Please note we only accept return or exchanges within 14 days from delivery of your order.